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FAQ
SHIPPING
Do you offer free shipping?
We periodically offer free shipping over a set amount spent, but it is not offered 365 days a year.
What are your shipping rates?
Shipping rates are determined by our shipment providers (USPS and UPS) and are subject to change based on their set costs.
Where do you ship?
We are currently only offering shipping throughout the US.
When will my order ship?
We do our best to keep up with demand and send everything within 48 hours. Publishing of printed magazines can take up to 2 weeks from your time of order, and we send within 24 hours ofr eceiving the product.
How long will it take me to get my package?
Shipping timelines are completely in the hands of our carriers and fluctuate based on season. Most packages arrive between 5-10 business days, but arrival times are not guaranteed. Expedited 2-3 day shipping can be purchased for time-sensitive orders. International orders are subject to delayed delivery timelines.
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PRODUCT
The item I want is sold out, can I still get it?
It depends on the product. Unlike our core product assortment that is available every month, our seasonal products or product capsules are not recreated after they are gone.
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Whats the difference between the Standard Edition and the Collectors Edition?
Our Standard Edition issues are roughly 100 pages of CHERRY MAG printed in a paper magazine with a perfectly bound spine, while our Collectors Edition issues are roughly 200 pages printed in a hard cover coffee table book with a adhesive casebound spine.
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RETURNS | PRICE ADJUSTMENTSWhat is your return policy?All purchases are to be considered FINAL SALE. No returns or exchanges.Do you offer price-adjustments?We do not offer price adjustments for items purchased prior to any promotional sales. During non-promotional times customers are able to shop our full selection of product styles and sizes to ensure they are able to get the exact items they wish to purchase. At sale time there is no guarantee that all styles and sizes will be available or on sale.
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